SambaSafety is committed to employing technology to preserve, rather than erode, individual privacy. As an information service company, SambaSafety’s business is regulated by state and federal laws designed to balance the need for safety against the right to privacy. SambaSafety endeavors to meet and exceed privacy requirements in all of our business practices, and SambaSafety does not sell or provide government information for solicitation purposes.

In 1928, Supreme Court Justice Louis D. Brandeis wrote that privacy is “the most comprehensive of rights, and the right most valued by a free people” (Olmstead v. US). Today, privacy rights face threats that could not have been imagined in Justice Brandeis’ day. Nonetheless, his sentiment is just as valid now as it was before the advance of information technologies.

At the same time, employers and insurers have a vital need to access government data about individuals who drive commercial vehicles, school buses, company vehicles or even personal vehicles on company errands. Improving motor vehicle safety and empowering employers to make safer, better-informed business decisions requires smart, efficient information access.

Driver Information

In general, an individual’s driving record includes all information necessary to identify a driver, license status, special endorsements and restrictions and current citations or moving violations. Each state motor vehicle office provides information according to its own rules, so there are as many different formats as there are states. SambaSafety standardizes formats for our customers whenever possible, and provides translations of state codes and abbreviations.

State and Federal Laws

Customers may only use information in strict accordance with state and federal privacy laws and using driver information for solicitation or advertising purposes is strictly prohibited by SambaSafety agreements. The most relevant federal statutes include the Drivers Privacy Protection Act, the Fair Credit Reporting Act, and the Gramm-Leach-Bliley Act (see below for links and citations).

The Role of SambaSafety

SambaSafety collects records from government sources on behalf of businesses, government agencies, and other organizations. The information is analyzed, filtered, formatted, and delivered in a manner that satisfies the customer’s declared safety, insurance, employment or other legally authorized purpose. SambaSafety also aggregates and analyzes non-personally identifiable information collected from driver information records for statistical studies relating to motor vehicle safety and theft. SambaSafety provides privacy resources to educate our customers in the proper use and management of protected information.

Correcting or Updating Driver Information

It is possible for driver information to contain erroneous or outdated information obtained from fallible sources. If a record contains incorrect information, immediately contact SambaSafety at (888) 947-2622 or by email at customercare@sambasafety.com. SambaSafety will attempt to reconcile the error internally and may direct the driver to the appropriate state DMV.

Cookie Usage

SambaSafety uses “cookies” to enhance user experience and interaction with the SambaSafety website. Cookies are small strings of text that web sites send to your internet browser. Cookies cannot retrieve information from your hard drive or retrieve your email address. Cookies will not harm your computer. A user may select to turn off cookie acceptance in his/her computer and still use the SambaSafety site. However, the user will be required to reset report format and other preferences, which make the SambaSafety services unique and user-friendly.

Electronic Security Processes

SambaSafety uses the most current industry standard security techniques including firewalls, encryption, intrusion detection and site monitoring to protect customer and driver information under our control. It is impossible for SambaSafety to protect information transmitted by email to you or from you over the public Internet. Email and Internet distributions of personal information are severely restricted.

User Names, Passwords and Secure Internet Transactions

Each user has a unique user name and a private password. In an effort to protect information, SambaSafety requires that each user refresh the password on a regular basis. Users are prohibited from divulging passwords to other individuals. Secure Socket Layer (SSL) technology protects web sessions using both server authentication and data encryption, ensuring that data is safe, secure and available only to registered users in your organization.

Do you have questions about SambaSafety’s Privacy Policy?
Please write to:
Privacy at SambaSafety
8814 Horizon Blvd NE, Suite 100
Albuquerque, NM 87113
Or, email: privacy@sambasafety.com