Driver Monitoring | SambaSafety
Introducing Qorta

Introducing Qorta

SambaSafety’s Qorta provides access to critical driver information, turning data into action that makes roads and communities safer.

What Is Qorta™?

Qorta™ is a SaaS risk management and data analytics platform. The platform is designed to make driver safety simpler, more reliable, and accessible to any business whose employees drive for work on a regular basis.

More than just a database, Qorta™ injects intelligence and workflow into the data analysis process, allowing employees to act quickly, make informed decisions, and make their operations and communities safer.

What Can Qorta™ Do For You?

If you have employees or contractors driving for work, you need driver data monitoring. Any time one of your employees drives for work, even in their own car, your company can be held liable for their driving habits, violations, or accidents. The risks and costs of poor drivers on your payroll can be staggering.

Keep in mind that a “driver” doesn’t only mean commercial truck drivers. SambaSafety has solutions to help you monitor every type of driver population.

With Q License, a product on the Qorta platform, you’ll know the driving status of every employee in your company at all times, not just if you pull their driving records every year. All you have to do is tell Qorta™ who your drivers are and we’ll do the rest. Near real-time monitoring will automatically alert you if any of your drivers’ records reflect new negative driver activity, when it happens. Each driver is scored and placed in a risk category, allowing you to focus on your highest risk drivers, coach drivers who are trending in the wrong direction and reward your best drivers. Having access to proactive information will prove your company’s commitment to safety and allow you to protect what’s most important — your company, your drivers, and your community.

Qorta™ also offers a number of workflow tools to easily keep your driver roster current. Bulk driver list upload and custom driver groups allow you to track each driver without missing crucial information, while normalized reporting from state to state unifies reporting when different violations don’t use the same language. You’ll receive new activity alerts and email alerts if anything changes, and you can manage and update driver information at any time.

Q Transportation combines data from state MVR and federal CSA data to provide the industry’s only complete driver and carrier scorecard view that helps companies with regulated drivers act on the most current insights and changes to driver records. Qorta™ is convenient and easy to use, allowing hiring and talent management experts to make more intelligent decisions, act in a timely fashion, and create safer operations and communities.

Qorta™ Is Designed To Elevate Your Safety Culture

Qorta™ isn’t just about keeping your company secure from liability, it’s about encouraging a culture of safety and responsibility among your employees. Every time they take the wheel, their driving habits will reflect on your company culture and your standing in the community. You want to make sure that they’re conducting themselves as well on the road as they do in the office.

Qorta™ Monitoring Solutions

The Qorta™ monitoring platform includes a wide range of utilities to help you keep your drivers and your company out of the press and court.

Q License

Q License provides detailed insights into high-, medium-, and low-risk drivers — including the ability to monitor status and violations, score each driver by risk level, purchase additional records on demand, sync MVRs, and obtain electronic releases — all in one easy-to-use platform.

Q Transportation

Q Transportation pulls CSA (compliance, safety, and accountability) data into a robust scorecard view, offering you actionable information so that you can make well-informed safety decisions. Q Transportation generates carrier scorecards, driver scorecards, IRT scorecards, and tracks daily inspections and violations for regulated drivers.

Run a Safer, More Efficient Company With Qorta

In the end, driver safety is about more than just minimizing company liability in the event of an accident. Your goal as a business owner should be to ensure that your employees and your community are kept safe by verifying that everyone who drives a vehicle on behalf of your company is properly vetted and monitored. Qorta gives you that peace of mind.

Q Transportation Launch

Q Transportation Launch

Today marks the launch date of SambaSafety’s newest product, Q Transportation. Ironically, last Wednesday’s Subcommittee on Highways and Transit hearing in D.C., Under Pressure: The State of Trucking in America, was perhaps the exclamation point as to why Q Transportation was built. 

Q Transportation represents the productization of the vision we had when we combined Vigillo and SambaSafety a little over two years ago. At any new product launch, a good Marketer would start expounding on all the features and benefits of their product line. In this case, that would be the features and benefits of Q Transportation as an expansion of our industry leading driver monitoring platform Qorta. A good Salesperson would be setting appointments and booking flights. A good Product Manager would be right on their heels polling and surveying customers to start lining up the next wave of innovation driven by feedback from early adopters. 

Trust me. We’re going to do all of those things. 

However, first, having just watched several hours of live video of Under Pressure: The State of Trucking in America, I feel compelled to focus on summarizing for you what I learned and why now, more than ever, it is vital that Q Transportation exists.

Summary of the Hearing:

As an industry, we need to redouble our focus on safety, collect and analyze more and better data from more sources, and make that data available in a meaningful way to all stakeholders in truck safety. 

The hearing kicked off with testimony from witnesses who represented safety advocates, motor carriers and suppliers, owner-operators, unions, freight brokers, and law enforcement. Each witness gave a brief presentation followed by committee members’ Q&A. During the next several hours, the challenges and opportunities facing the American Trucking Industry were laid bare. Issues include increasing crash and fatality statistics, rising insurance costs, driver retention, inadequate funding to support crumbling infrastructure, pilot testing of 18 year old drivers, congestion, inflexible HOS rules, too much regulation, too little regulation, bigger trucks, a lack of truck parking, detention time at shipper and receiver docks, CSA Scores, new A/V technology, new technology-based safety features, the economy, new challenges in drug testing, and reauthorization of the FAST Act. Whew, what a plate-full! My industry empathy meter just increased tenfold. 

Near the end, one of the committee members asked the witnesses to name one thing, just one, that Congress could enact today that they all would agree would enhance safety in trucking. There was not a single point of agreement. This brilliant, professional, and experienced group of experts could not name one single thing they could all agree upon to make trucking safer. I would like to offer one single thing. It all boils down to a single statement: Be Proactive. 

It is in this environment of disagreement that today’s safety and risk professional must navigate, and this environment must be approached proactively.  We cannot afford to let things happen and then react. I believe what we witnessed in the hearing this week is equivalent to a physical exam, a checkup of the pains of a trucking industry that is under tremendous pressure. If one of us had a physical exam and were diagnosed with even a few of these pains, we would immediately be put on a program of diet, exercise, medication and lifestyle review. Our doctor would get proactive, deploy a plan, and monitor our results, well into the future. 

Being proactive and deploying monitoring of critical safety measures is the mission of SambaSafety and that mission manifests itself in Q Transportation. There is a lot of talk currently about Safety Culture and how we can evaluate positive vs. deficient safety culture in trucking. A reactive approach in today’s environment is simply not compatible with a positive safety culture — and we’re proud to offer the first and only MVR and CSA monitoring solution to help your organization reach and maintain its safety goals. 

We at SambaSafety are dedicated to safety and providing the innovative solutions our customers need to run safer. That vision is now embodied in the solution, Q Transportation. It is available to every regulated motor carrier who operates under DOT authority in the United States. Our mission is simple: to get you the information you need, when you need it, so you can proactively bring your trucks home safely every day.

Steve Bryan

Stay In Your Lane: Ensuring Compliance with Driver Screening and Monitoring

Stay In Your Lane: Ensuring Compliance with Driver Screening and Monitoring

Background checks have become a standard part of the U.S. hiring process. According to a 2017 study conducted by the National Association of Professional Background Screeners (NAPBS), 96 percent of employers conduct pre-hire background screening.

For many companies, however, a one-time, pre-hire glimpse into an employee’s driver history doesn’t provide the legal protection companies need. With 83 percent of Americans reporting they drive at least several times a week, employers are developing robust safety policies that include standardized employment eligibility and continuous employee monitoring.

Although most organizations have a defined safety policy for employees who drive for work-related purposes, many lack the means to enforce that policy and lose visibility into their employees’ driving behavior as a result. When risk is identified, oftentimes it is too late.

Of the employers who participated in the NAPBS study, two thirds called out the time it takes to receive screening data as a significant challenge. This time delta impacts not only companies looking to hire, but also those applying for jobs.

Due to the importance of knowing how your drivers behave behind the wheel, background screeners are now offering FCRA-compliant* continuous driver monitoring, which provides driver transparency in real time. Employers can now receive alerts for every incident and status change, as well as insight into employee data trends.

With access to rich employee information, however, companies must acknowledge, and comply with, consumer data regulations lest legal action be taken due to improper handling and use of employee screening and continuous monitoring information.

 

Interested in Learning More?

Register for our upcoming webinar April 2, 2019. Understand how you can take simple steps to identify risk and protect your company, your employees, and your community – and do so in a compliant manner using a consumer reporting agency.

 

*Enforced by the Federal Trade Commission, the FCRA is a federal law that governs the collection, assembly, and use of consumer information.

Leading Food Distribution Customer Success Story

Leading Food Distribution Customer Success Story

Managing the Driver Lifecycle

The Challenge

Safety issues led to DOT audit

A Top 5 food distribution company was not identifying drivers who had invalid licenses. Even the drivers were often unaware their licenses had been suspended. This was costing the company thousands in out-of-service order expenses and fines. It also prompted a Department of Transportation audit for exceeding the safety threshold, which created great expense in the form of personnel, time and monetary loss. The safety issues and DOT audit heightened the company’s concern of exposure to additional legal risks.

“SambaSafety identified drivers with invalid licenses – saving thousands of dollars in costs and potentially millions in negligent entrustment lawsuits.”

The Solution

Close Visibility Gaps and Optimize MVR Spend

SambaSafety completed a comprehensive review and identified visibility gaps in the customer’s qualification and compliance processes. Together with a strategic partner, the company’s background screener, SambaSafety began to monitor drivers for negative changes to license status. They also updated drivers’ qualification files and verified certification activity at the end of each given year – effectively managing the complete driver lifecycles of the employees.

The Results

Improved Safety to Avoid the Next Major Accident

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256 at-risk drivers were identified on Day 1, of service

$2.56

Avoided $2.56 million in estimated costs from unsafe driving– Avoided $2.56 million in estimated costs from unsafe driving

%

Accident-prone drivers Identified and removed from the wheel, leading to decreased accident rates

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The Benefits of Continuous Driver Monitoring Services

The Benefits of Continuous Driver Monitoring Services

WHITE PAPER:

Driver Risk Exposure & the Advantages

of Continuous Driver Monitoring

%

of all motor vehicle ACCIDENTS are WORK-RELATED

and COST EMPLOYERS a staggering

$56.7

BILLION in 2017

The Benefits of Continuous Driver Monitoring Services

According to the National Highway Transportation Safety Administration, highway accidents accounted for 37,461 deaths in the U.S. in 2016.¹ Moreover, a recent study by Motus, a vehicle management and reimbursement platform, found that 40% of all motor vehicle accidents are work-related and cost employers a staggering $56.7 billion in 2017, taking into account medical expenses, property damage, increased insurance premiums, and lost productivity.²

“Regardless of the size of the vehicles, and often despite the utmost caution, operating vehicles can be a risky endeavor.”

While liability insurance is an important way for employers to address that risk, it’s by no means a panacea. Companies can and should be doing more to lessen the likelihood of accidents in the first place. And given that the vast majority (94%, according to NHTSA’s study) stem from driver-related actions or inactions as opposed to equipment malfunctions, one of the most important ways of doing so is to ensure that the individuals who drive in connection with their employment (including those who do so for a living) are safe drivers.

In the Firm’s experience, companies that carefully and continuously vet their drivers are not only better positioned in their defense of catastrophic accidents but are also much less likely to find themselves in that position to begin with. Additionally, these companies often have a much lower risk profile than their peers and can leverage that fact in their negotiations with their insurance providers. This paper explores the added benefits of continuous driver-monitoring services.

¹ 2016 Fatal Motor Vehicle Crashes: Overview, NHTSA, Oct. 6, 2017,
https://www.nhtsa.gov/press-releases/usdot-releases-2016-fatal-traffic-crash-data.

² Vehicle accidents cost companies $57B in 2017, FLEETOWNER, April 20, 2018, https://www.fleetowner.com/safety/vehicle-accidents-cost-companies-57b-2017.

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See also, 

The Legal Landscape of Continuous Driver Monitoring Case Study

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DS Services Customer Success Story

DS Services Customer Success Story

Collaboration

among compliance,

safety, and risk

How SambaSafety driver monitoring

keeps DS Services on the cutting edge

Project summary

DS Services originally turned to SambaSafety to help reduce paperwork and increase efficiency; however, by incorporating continuous driver monitoring into its safety program, DS Services is able to impact its business in other positive ways.

The Problem

DS Services, a distributor of leading beverage brands to residential and business customers, employs more than 3,500 drivers nationwide. Tracking its drivers – and ensuring they’re qualified to be behind the wheel – isn’t easy. “Reviewing motor vehicle records (MVRs) can take weeks, as every state reports violation information differently,” says Jason Gay, DOT compliance administrator for DS Services. “I was spending 12 to 15 hours a week on paperwork alone. It was time to simplify the process.”

Solution 1: Increasing Efficiency

SambaSafety programs have increased efficiency so that Gay no longer has to manually sort through stacks of paper, read and decide where to send each piece of information. “Now I spend about three hours a week checking the information, and if there’s an issue, all I have to do is download the information in minutes and send it to the front-line managers,” said Gay. “It’s been a real stress reliever.”

I believe in five years, we’ll be able to look back and say, ‘Wow, we’re not having anybody drive on a suspended license.’ That’s a game-changer.

Mark Clayton

Director of Safety, DS Services

Solution 2: Closing information gaps

Following implementation of SambaSafety, DS Services started seeing an interesting trend with driver medical cards. While DS Services had records showing its drivers with valid medical cards, they continued receiving MVRs that indicated some drivers had expired medical certifications. DS Services soon learned it wasn’t because its drivers were failing to self-certify; it was because state administrators failed to update those renewals in the system. In the past, DS Services pulled a non-compliant driver off the road immediately. Today, DS Services notifies them to contact the state before returning to the road. This is a win-win: Drivers don’t get paid if they’re not on the road – and DS Services doesn’t make money if it doesn’t have valid drivers. “More than ever before, we’re identifying non-compliant drivers and taking action before they get on the road,” explained Mike Belcher, Vice President, Risk and Safety, DS Services. “We know most of these people are not at fault and they would have been discovered before, but it likely would have taken six to seven months, instead of monthly.”

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See How DS Services Reduced Driver Turnover

See How DS Services Made Safety Smarter

The Results

Risk

There’s great value in the speed of information. Now, we can intervene sooner than we could before. That means catching – and correcting behavior – before there’s an accident or workers’ compensation claim.

Safety

People don’t always raise their hands and let us know that they did something they weren’t supposed to. Now we know virtually in real time, so we can take action accordingly and immediately.

HR

We live by facts. Now we’re given relevant, timely information that we simply can’t argue with. That means we can make quicker, more accurate decisions regarding hiring, firing, and retraining.

Compliance

Stress relieved, plain and simple. Not only does it drastically decrease the amount of paperwork we deal with, but it allows us to be more collaborative. We’ve eliminated the disjointed silos of information – and that makes us far more proactive and accurate.

%

Time Savings

Reduced time spent on documentation from 12-15 hours a week, to 3 hours.

%

Intervention Success Rate

Pulling a driver before reaching the final point, saves drivers.

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