Driver Monitoring | Page 2 of 3 | SambaSafety
Affordable Real-Time Motor Vehicle Reports

Affordable Real-Time Motor Vehicle Reports

Save Time & Money

On Instant Driver Reports

Capture up-to-date driver records for all 50 states instantly!

SambaSafety instantly delivers the most current driver record data, providing Motor Vehicle Records (MVR) in all 50 states and the District of Columbia, allowing agents to ensure clients are getting the most out of their policy. Whether requesting a single transaction or processing millions of quotes, our solution helps agents make fast, accurate and informed business decisions.

Save Time, Save Money!

Increases efficiency with a standardized intuitive format.

WebMVR reduces MVR spend and is cost-effective for use at quote.

Quote more Accurately with Real-Time Intelligent MVRs

MVRs include license details such as state issued, status, expiration, suspensions, revocations, violations and endorsements.

Immediately receive driver records in a standardized, easy-to-understand format at a fraction of the price!

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Lowering Commercial Automotive Insurance Costs

Lowering commercial automotive insurance costs:

Best practices for taking control




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As safety technologies become more sophisticated, companies have more visibility into the behaviors of employees out on the road. With seemingly endless increases in insurance premiums, thanks in part to escalating legal settlement costs and economic corrections, can companies use this new level of visibility to take control over commercial insurance costs? What does it mean to control insurance costs? Simply put, it’s about taking steps to reduce your risk. Achieving the prized trifecta of better drivers, safer communities, and lower insurance rates requires a razor-sharp adherence to best practices that decrease the chance of accidents and lower your exposure to negligent entrustment lawsuits.

The hidden risks can’t go unnoticed

In a 2014 driver risk and safety management survey conducted by Automotive Fleet and SambaSafety, 11% of respondents indicated they had been subject to a negligent entrustment lawsuit.


admitted they don’t have a driver safety program.


said they don’t monitor their drivers in any way


said they don’t pull annual motor vehicle records (MVRs).


said they use an electronic MVR system.

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Driver Monitoring – Myth vs. Reality

Driver Monitoring: Myth vs. Reality

Busting three common driver risk management myths that could put your business at risk

Despite what the myriad of industry experts might tell you, driver monitoring programs and technologies are not all created equal. In fact, this overused term varies widely not only in its definition but also in its interpretation.

To complicate the picture, many service and solution providers claiming to “monitor” drivers really only address one element of driver monitoring. The space between the myths and realities of comprehensive driver monitoring can make a huge impact on your business’ exposure to risk, litigation and insurance premium costs. But what is true driver monitoring and how can you utilize it to make your drivers and communities safer? And what are some of the most common myths that put businesses at the highest degree of risk? Before we explore the three most common myths of driver monitoring, it’s important to understand why driver monitoring is critical — and what it truly means to monitor drivers.

But in order to truly know and act, businesses must be able to confront their own misconceptions about what effective driver monitoring really entails.
Download the white paper and find out how busting these myths can optimize driver management and significantly reduce risk.
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DS Services: Improving Safety Policies and Procedures

DS Services: Improving Safety Policies and Procedures

Making a Smart Strategy Brilliant

Improving Safety Policies

The DS Services team already had smart safety policies and procedures in place and is committed to continuous improvement. It sends employees through driver education programs and company-specific safety training, utilizes telematics and automatic braking devices on-vehicle, and implements a strict safety points program, while regularly retooling its motor vehicle policy. DS Services prides itself on having a truly progressive practice – and that requires compliance, safety, risk, and HR to work as a team.

“We don’t use technology for disciplinary reasons,” admits Clayton. “Our goal is to identify unsafe behavior and coach drivers to change using the tools we have in hand. Our drivers realize that, and many will attest to how valuable it is and how it’s helped them.”

Implementing SambaSafety was the next step in elevating its safety policy. “With SambaSafety, we are able to demonstrate to our insurance companies, customers, and employees that we’re committed to safety,” adds Shetikka Royal, senior risk analyst, DS Services. “We intend to use analytics, trend information, and data from SambaSafety to further improve our workers’ compensation program. We’ll be able to incorporate preventive measures and better correlate driving behavior with risk.”


We’ve reduced our reliance on self-reporting. Being able to flag drivers before they tell us there’s an issue compliments the mandatory self-reporting policy and makes safety more efficient. If safety is doing its job, then there’s less risk.

Shetikka Royal

Senior Risk Analyst, DS Services

DS Services has had SambaSafety in place for 18 months, and the potential ROI is already becoming obvious. In addition to saving the company hundreds of hours a year in manual driver monitoring, DS Services also recognizes a driver issue before it’s too late. “Pre-maintenance is what this is all about,” continues Gay. “We don’t want to fix a problem; we want to prevent a problem. Like with the med cards, drivers can get pulled for not being updated with the state. We prevent that – keeping them on the road and helping them get paid.”

Clayton adds, “The soft cost is huge. Whether we see it today, or we see it in a couple of years, with a program like this, being able to recognize an issue before it’s too late is going to save many employees, and that’s good for business.”

See How DS Services Reduced Driver Turnover

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DS Services: Reducing Driver Turnover

73% Success Rate for Driver Interventions

Similar to most organizations, DS Services recognizes its employees are valuable assets, therefore management wants to ensure they hire talent that reflects similar values. At the same time, DS Services must put its safety policy and customers first and continuous driver monitoring helps DS Services accomplish both goals simultaneously.

Driver monitoring and near-real-time notifications allow managers to work with individuals to solve their issues, before being notified by the state. For example, employees who have suspended licenses due to child support, a lapse in insurance coverage, or a failure to update a medical card are now identified before going out on the road. With SambaSafety, managers can see potential driver violations early – and reassign those drivers to other jobs and/or assist them in clearing up the issue.

“We’re actually doing our employees a favor,” explained Mark Clayton, director of safety at DS Services. “Once employees reach the point of disqualification by not telling us and getting pulled over, we have no choice. Now, we can flag these things and save employees from the adverse points that may eliminate them from our team.”

After all is said and done, SambaSafety helps us keep our drivers on the road. And drivers on the road means we’re making money. Jason Gay

DOT Compliance Administrator, DS Services

It’s human nature to wait until the last possible minute to change behavior. For many people, they won’t exercise or eat well until the doctor tells them they might die. DS Services has found the same is true for its drivers. “It really gets our drivers’ attention when we tell them they have one final chance to turn things around,” explains Belcher. “We don’t get any joy by disqualifying people. Through our intervention process, we have seen more success than failure. Sure, we can’t save everybody, but we have been able to retrain and keep a number on board. That benefits us all.”

In addition, early notification boosts the management team’s morale. “Branch managers want to know about issues sooner rather than later because it affects them directly,” Gay adds. “They appreciate the fact that they can get things taken care of, so everyone has a smooth day – drivers get on the road, customers are served, and we make money. Now that’s good for everyone.”

See How DS Services Made Safety Smarter

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Top 3 Pro Tips to Manage Your Driver Data


I became fascinated with the power of managing data back in 1980 when I worked for the Wall Street Journal—a publication that was built from its founding to distill complex business information and turn it into actionable intelligence for investors. I became obsessed with the power of data when I started Vigillo in 2007 as a means to help safety departments collect and analyze the oceans of data that are generated from a seemingly infinite number of sources, and translate this knowledge into deploying smarter drivers and safer fleets.

With great knowledge comes great responsibility. However, there is more driver information and data than we could possibly begin to manually distill and make useful. In the face of infinite data, the “duty to act” becomes a daunting, and in many cases, almost insurmountable task. So I start by asking, what are the needed steps to manage and act on the data we collect from so many disparate sources?

I hear about many interesting — and concerted — efforts by motor carriers to develop comprehensive, data-driven Driver Scorecards, so I thought I’d write up a summary of the steps required to reach a successful, and data-driven, outcome on that journey.

Step 1: Identify Relevant Safety Data

Given the oceans of data available, it can be difficult to identify and prioritize the sources of data that are relevant to driver safety. Some sources to consider in the equation:

CSA/MVR/Pre-hire/DQ Files/ELD Mandate/Telematics/In-cab Video/Driver Training/IOT—Active Safety Systems


Step 2: Acquire relevant data from multiple silos 

Now, this can be easier said than done. Of course, data flows off of trucks and into your company reports, but there are other means, like APIs, to acquire the data you need for the full picture. Two skill sets are critical at this step: a safety expert who understands the value of identifying safety indicators, and a skilled IT expert—someone who can navigate the technology of multiple disparate, disconnected platforms from multiple suppliers including the government, and then bring it all together into a meaningful report.



Step 3: Analyze the now combined data to understand the who, what, when, where, why and how of driver behavior and risk.

This final step requires statistical analysis, or what is now popularly called data science. After the data is wrangled, we must then convert it to identify and communicate risky behavior. We make this data meaningful and actionable by pulling together the information that a safety director needs to deploy the resources, training, rewards, or discipline to impact driver behavior and reach the goal of safer fleets and safer roads.

In my travels across the country visiting valued customers and attending industry events, I see and hear a lot about the great work being done by carriers working hard to tackle this 2018 challenge—the data-driven Driver Scorecard. Here at Vigillo we have spent the better part of ten years tackling the challenges of the data deluge and turning it into actionable intelligence.

If you want to learn more about how we have mastered these steps in designing a data-driven Driver Scorecard that automatically pulls all of your disparate driver data together and makes it intelligent and actionable, I invite you to personally get in touch. I would love to hear about your data challenges and share with you what we have learned.