DS Services: Improving Safety Policies and Procedures

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Improving Safety Policies

The DS Services team already had smart safety policies and procedures in place and is committed to continuous improvement. It sends employees through driver education programs and company-specific safety training, utilizes telematics and automatic braking devices on-vehicle, and implements a strict safety points program, while regularly retooling its motor vehicle policy. DS Services prides itself on having a truly progressive practice – and that requires compliance, safety, risk, and HR to work as a team.

“We don’t use technology for disciplinary reasons,” admits Clayton. “Our goal is to identify unsafe behavior and coach drivers to change using the tools we have in hand. Our drivers realize that, and many will attest to how valuable it is and how it’s helped them.”

Implementing SambaSafety was the next step in elevating its safety policy. “With SambaSafety, we are able to demonstrate to our insurance companies, customers, and employees that we’re committed to safety,” adds Shetikka Royal, senior risk analyst, DS Services. “We intend to use analytics, trend information, and data from SambaSafety to further improve our workers’ compensation program. We’ll be able to incorporate preventive measures and better correlate driving behavior with risk.”


We’ve reduced our reliance on self-reporting. Being able to flag drivers before they tell us there’s an issue compliments the mandatory self-reporting policy and makes safety more efficient. If safety is doing its job, then there’s less risk.

Shetikka Royal

Senior Risk Analyst, DS Services

DS Services has had SambaSafety in place for 18 months, and the potential ROI is already becoming obvious. In addition to saving the company hundreds of hours a year in manual driver monitoring, DS Services also recognizes a driver issue before it’s too late. “Pre-maintenance is what this is all about,” continues Gay. “We don’t want to fix a problem; we want to prevent a problem. Like with the med cards, drivers can get pulled for not being updated with the state. We prevent that – keeping them on the road and helping them get paid.”

Clayton adds, “The soft cost is huge. Whether we see it today, or we see it in a couple of years, with a program like this, being able to recognize an issue before it’s too late is going to save many employees, and that’s good for business.”

See How DS Services Reduced Driver Turnover

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